1nessAgency ("we," "us," or "our") operates the website www.1nessagency.com (the "Site"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our Site or engage our services.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide, including:

Name, email address, and phone number
Company name and job title
Information submitted through contact forms, scheduling tools, or consultation requests
Communications you send to us via email, phone, or other channels

Information Collected Automatically

When you visit our Site, we may automatically collect:

IP address and browser type
Device information and operating system
Pages visited, time spent on pages, and referring URLs
Cookies and similar tracking technologies for analytics and site functionality

How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our marketing services
To respond to inquiries and fulfill service requests
To send relevant communications about our services (with your consent)
To comply with legal obligations and enforce our terms
To analyze Site usage and improve user experience
To protect against fraud, unauthorized access, and security threats

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with:

Service Providers: Trusted third-party vendors who assist in operating our Site and delivering services (e.g., hosting, analytics, email delivery), bound by confidentiality agreements
Legal Requirements: When required by law, regulation, legal process, or governmental request
Business Transfers: In connection with a merger, acquisition, or sale of assets, with prior notice

Healthcare Compliance

As a healthcare marketing agency, we maintain compliance with applicable healthcare regulations:

HIPAA & HITECH: We implement administrative, physical, and technical safeguards to protect any protected health information (PHI) we may encounter in the course of providing services to healthcare clients
New York Department of Health: We adhere to NY DOH advertising and marketing guidelines applicable to healthcare services
NYC Consumer Protection: We comply with New York City consumer protection laws regarding advertising, data collection, and privacy disclosures
Healthcare Advertising Compliance: We maintain certification standards for healthcare advertising across all platforms

Data Security

We implement industry-standard security measures to protect your information:

SSL/TLS encryption for all data in transit
Role-based access controls limiting data access to authorized personnel
Regular security monitoring, vulnerability assessments, and incident response protocols
Encrypted storage for sensitive data at rest
SOC 2-aligned operational workflows

Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal retention requirements
Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at hello@1nessagency.com.

SMS Communications

If you opt in to receive SMS communications from 1nessAgency:

You consent to receive text messages related to your inquiry or services at the phone number provided
Message frequency varies; message and data rates may apply
Reply STOP at any time to opt out of SMS communications
Reply HELP for assistance
We do not share your phone number with third parties for their marketing purposes

International Users

This Site is operated from the United States and is subject to U.S. law. We do not knowingly market to individuals in the European Union or other jurisdictions without appropriate data protection agreements (DPA) in place. If you are accessing this Site from outside the United States, you do so at your own risk and are responsible for compliance with local laws.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact

If you have questions about this Privacy Policy, please contact us:

Email: hello@1nessagency.com
Website: www.1nessagency.com